If you configure outlook your own way, you can setup a folder „mytickets“ up above (see pic). There is no „watched tickets“ in this menu. You cannot setup. The only way to go is the „folder-menu“ (the one you showed me). But there is too much information I don’t really need. It only confuses, especially when you have some more email@ (long list☹). Much easier could be the way I showed you. Then you don’t need to open the „folder-menu“.1 vote
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