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Description appears as html body text

  • I set the issue from Outook (Convert into Redmine) 
  • the message body is html 
  • when we check the issue in Redmine, the Description appears as html body text and is not possible to use it or delete i

Make sure that you use a right kind of the editor description in Redmine Outlook Addin.

What kind of ''Text formatting' are you use in Redmine?.

To do this, open the settings in Redmine:

Then select an appropriate 'Text formatting' in Outlook Addin. To do this, open the Settings -> Customize:

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