- I set the issue from Outook (Convert into Redmine)
- the message body is html
- when we check the issue in Redmine, the Description appears as html body text and is not possible to use it or delete i
Make sure that you use a right kind of the editor description in Redmine Outlook Addin.
What kind of ''Text formatting' are you use in Redmine?.
To do this, open the settings in Redmine:
Then select an appropriate 'Text formatting' in Outlook Addin. To do this, open the Settings -> Customize: