Outgoing mail should be attached to the issue
Following scenario:
1. Customer sends a request by email
2. I read the request (Outlook) and I open a redmine issue via outlook addin. And I assign the request to another Person (X). Original Message as attachement (works fine!)
3. X analyzes the request an answers the request in redmine
4. Now I want to reply the original customer email in my outlook. My reply (only the reply text) should be visible as a note in redmine. And the whole outgoing mail should be attached to the issue.
Or how can I reply by email an get the answer documented in redmine?
implemented for version Redmine 2.2.2 and EasyProjects 3.1.2